Contact information
Contact Information
We are here to help with orders, deliveries, returns, product questions and anything else.
| Trade name | JinglyGlow |
|---|---|
| Owner | Claudio Castro (sole trader) |
| Business address | Carrer Vicent Serra Llaurador, 12550 Almassora (Castellón), Spain |
| jinglyglow@gmail.com | |
| Customer service hours | Monday to Friday, 9:00–18:00 (CET/CEST, Spanish time), except Spanish national holidays |
| Response time | Within 48 hours on business days (complaints answered within 15 days at the latest) |
To help us assist you faster, please include your order number and, if your question concerns a faulty or damaged product, a photo or short video.
Returns: please do not send any product to our address without first contacting us; we will send you the return instructions. See our Return and Refund Policy.
Privacy requests: write to the same email with the subject “Data protection”.